Product-aware AI chatbot for ecommerce and marketplace teams
Customer case study software that automates interviews and approval workflows
Stage
Startup
Not given
Founded
2025
Not given
Based in
SG
Not given
Pricing model
Contact for pricing
Freemium
Pricing
Custom pricing for design partners based on conversation volume, integrations, and guardrail configuration. Discounted pricing and dedicated onboarding engineer included.
First case study: $19. After that: $39 per single story, or packs: $99 for 3 stories (about $33 each), or $139 for 5 stories (about $28 each). Credits never expire.
Key features
Product-aware conversations with retrieval-augmented generation
Human escalation with context
50+ languages supported
Smart product recommendations
Lead qualification and capture
WhatsApp integration
Full audit logs and conversation history
Real-time conversation monitoring
Automatic gap flagging for unanswered questions
Guided customer interviews
One-click customer approval workflow
Automatic spaced reminders
Hosted customer-verified case study pages
Multiple export formats: PDF, HTML, Markdown, JSON, and sales email
Pay-per-case-study pricing with no subscription
AI draft generation from customer answers
What makes it different
15-minute setup from zero to working chatbot
Built-in guardrails and compliance controls signed off by legal teams
Grounded responses from your own content instead of generic AI
AI-managed operations with small core team
80-90% target response accuracy on documented topics
Approval workflow built in to reduce chasing and delays
Customer-verified published pages prove authenticity
Pay only when the customer completes their interview
Fully approved story in days, not weeks
One interview generates stories in every format needed
HoverBot™
TrueCase