Product-aware AI chatbot for ecommerce and marketplace teams
AI shopping assistant and team inbox for Shopify
Stage
Startup
Not given
Founded
2025
Not given
Based in
SG
US
Pricing model
Contact for pricing
Freemium
Pricing
Custom pricing for design partners based on conversation volume, integrations, and guardrail configuration. Discounted pricing and dedicated onboarding engineer included.
Free plan: 100 conversations per month, 50 answered by AI; Starter: $29/month for 200 conversations per month, 100 answered by AI, 14-day free trial; Growth: $99/month for 800 conversations per month, 400 answered by AI, 14-day free trial; Pro: $299/month for 3,000 conversations per month, 1,500 ans
Key features
Product-aware conversations with retrieval-augmented generation
Human escalation with context
50+ languages supported
Smart product recommendations
Lead qualification and capture
WhatsApp integration
Full audit logs and conversation history
Real-time conversation monitoring
Automatic gap flagging for unanswered questions
Answers from live store data
Order status verification
Team inbox for handoffs
Email notifications for handoffs
Light page speed impact
Customizable data access settings
No code installation
AI and team inbox included in all plans
Guardrails against fabricated discounts
Theme app embed installation
What makes it different
15-minute setup from zero to working chatbot
Built-in guardrails and compliance controls signed off by legal teams
Grounded responses from your own content instead of generic AI
AI-managed operations with small core team
80-90% target response accuracy on documented topics
Live data answers that match current inventory and prices in real time
No code needed - install and enable through Shopify theme editor
Verified order lookups with privacy controls
One flat monthly price with AI and inbox included
No overage fees - conversation limits reset without extra charges