Product-aware AI chatbot for ecommerce and marketplace teams
AI-powered review management that drafts personalized replies to Google reviews in seconds
Stage
Startup
MVP
Founded
2025
Not given
Based in
SG
US
Pricing model
Contact for pricing
Freemium
Pricing
Custom pricing for design partners based on conversation volume, integrations, and guardrail configuration. Discounted pricing and dedicated onboarding engineer included.
Noob: Free (5 AI replies/month, basic alerts). Chad: $30/month or $24/month annual (saves $72/year) with unlimited AI replies. GigaChad: $99/month or $79/month annual (saves $240/year) with team features and competitor tracking.
Key features
Product-aware conversations with retrieval-augmented generation
Human escalation with context
50+ languages supported
Smart product recommendations
Lead qualification and capture
WhatsApp integration
Full audit logs and conversation history
Real-time conversation monitoring
Automatic gap flagging for unanswered questions
Instant email alerts when new reviews arrive
AI-drafted personalized replies in owner's voice
Real-time review monitoring 24/7
Dashboard analytics with reply rate and rating trends
Customizable alert preferences by star rating
Competitor tracking for nearby businesses
Review generation via QR code and SMS links
AI tone learning that adapts to owner's voice
What makes it different
15-minute setup from zero to working chatbot
Built-in guardrails and compliance controls signed off by legal teams
Grounded responses from your own content instead of generic AI
AI-managed operations with small core team
80-90% target response accuracy on documented topics
Detects and alerts for new reviews in under 60 seconds
Generates personalized AI replies in 8-12 seconds, not templates
Built specifically for solo small business owners, not enterprises
Businesses using it see 0.2★ rating improvement within 90 days
Every reply requires owner approval before posting; no auto-posting by default
HoverBot™
Ominvo