Product-aware AI chatbot for ecommerce and marketplace teams
AI receptionist software that answers calls, books appointments, and transfers urgent calls to your team
Stage
Startup
Not given
Founded
2025
Not given
Based in
SG
Not given
Pricing model
Contact for pricing
Freemium
Pricing
Custom pricing for design partners based on conversation volume, integrations, and guardrail configuration. Discounted pricing and dedicated onboarding engineer included.
Free: 30 voice minutes for 14 days. Starter: $30/month or $288/year with 150 voice minutes, then $0.20/min overage. Pro: $100/month or $960/year with 500 voice minutes, then $0.18/min overage. Enterprise: Custom pricing. Transfer attempts and SMS alerts cost $0.02 each for overages.
Key features
Product-aware conversations with retrieval-augmented generation
Human escalation with context
50+ languages supported
Smart product recommendations
Lead qualification and capture
WhatsApp integration
Full audit logs and conversation history
Real-time conversation monitoring
Automatic gap flagging for unanswered questions
24/7 call answering in 70+ languages
Appointment booking and calendar integration with Google Calendar, Cal.com, and Calendly
Call transfer to team members based on rules
Call summaries and transcripts
Email and SMS notifications for messages
Knowledge base from website and document import
Lead qualification and intake
Customizable AI behavior and business rules
Spam filtering and calls under 10 seconds excluded
Open source code available on GitHub under MIT License
What makes it different
15-minute setup from zero to working chatbot
Built-in guardrails and compliance controls signed off by legal teams
Grounded responses from your own content instead of generic AI
AI-managed operations with small core team
80-90% target response accuracy on documented topics
Open source with self-hosting option for data control
Natural conversation handling without rigid phone trees
Books appointments while caller is on the line
Transparent usage-based pricing with no spam call charges
HoverBot™
LobbyStack