Product-aware AI chatbot for ecommerce and marketplace teams
Create customer-service chatbots with AI
Stage
Startup
Not given
Founded
2025
Not given
Based in
SG
US
Pricing model
Contact for pricing
Freemium
Pricing
Custom pricing for design partners based on conversation volume, integrations, and guardrail configuration. Discounted pricing and dedicated onboarding engineer included.
Not given
Key features
Product-aware conversations with retrieval-augmented generation
Human escalation with context
50+ languages supported
Smart product recommendations
Lead qualification and capture
WhatsApp integration
Full audit logs and conversation history
Real-time conversation monitoring
Automatic gap flagging for unanswered questions
Train chatbot on PDFs, websites, and documents
Embed chatbot on website
Support for YouTube videos as data source
Automatic escalation to email or live agent
24/7 availability
Instant responses to customer questions
Handle multiple conversations simultaneously
What makes it different
15-minute setup from zero to working chatbot
Built-in guardrails and compliance controls signed off by legal teams
Grounded responses from your own content instead of generic AI
AI-managed operations with small core team
80-90% target response accuracy on documented topics
No coding required to build and deploy a chatbot
Trained on your own business documents and knowledge
Intelligent escalation to human agents when needed
HoverBot™