Product-aware AI chatbot for ecommerce and marketplace teams
AI platform that answers calls, chats, and follows up automatically for service businesses
Stage
Startup
Not given
Founded
2025
Not given
Based in
SG
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Pricing model
Contact for pricing
Not given
Pricing
Custom pricing for design partners based on conversation volume, integrations, and guardrail configuration. Discounted pricing and dedicated onboarding engineer included.
Builder plan starting at $149/month with 10,000 credits and 1 user; Growth plan starting at $399/month with 25,000 credits and 6 users; Pro plan starting at $799/month with 50,000 credits and 12 users.
Key features
Product-aware conversations with retrieval-augmented generation
Human escalation with context
50+ languages supported
Smart product recommendations
Lead qualification and capture
WhatsApp integration
Full audit logs and conversation history
Real-time conversation monitoring
Automatic gap flagging for unanswered questions
24/7 AI phone and chat agents
Multi-channel support: phone, SMS, live chat, Facebook, Instagram
Automatic lead qualification and ticket creation
Smart routing and transfers with on-call scheduling
CRM and field service software integrations
AI SMS and email campaigns
Transcripts, summaries, and call recordings
Slack and Microsoft Teams integration
Multi-location and multi-agent support
White-glove onboarding and dedicated account manager
What makes it different
15-minute setup from zero to working chatbot
Built-in guardrails and compliance controls signed off by legal teams
Grounded responses from your own content instead of generic AI
AI-managed operations with small core team
80-90% target response accuracy on documented topics
Answers calls 24/7 across phone, chat, SMS, and social media channels
Turns every conversation into a ticket automatically
Immediate escalation of urgent calls to on-call teams
Up and running within 5 minutes
Integrates seamlessly with existing CRM and field service tools
HoverBot™
Distance