| What it does | Product-aware AI chatbot for ecommerce and marketplace teams
| AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
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| Stage | Startup
| Not given
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| Founded | 2025
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| Based in | SG
| US
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Custom pricing for design partners based on conversation volume, integrations, and guardrail configuration. Discounted pricing and dedicated onboarding engineer included.
| Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
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| Key features | - Product-aware conversations with retrieval-augmented generation
- Human escalation with context
- 50+ languages supported
- Smart product recommendations
- Lead qualification and capture
- WhatsApp integration
- Full audit logs and conversation history
- Real-time conversation monitoring
- Automatic gap flagging for unanswered questions
| - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
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| What makes it different | - 15-minute setup from zero to working chatbot
- Built-in guardrails and compliance controls signed off by legal teams
- Grounded responses from your own content instead of generic AI
- AI-managed operations with small core team
- 80-90% target response accuracy on documented topics
| - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 39 ▲ +1 (up) since last check | 60 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 18 | 11 |
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| Citation Flow (Majestic) | 27 | 38 |
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| Referring domains (Majestic) | 156 | 685 |
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HoverBot™
Denser