Product-aware AI chatbot for ecommerce and marketplace teams
AI-native customer experience platform that replaces your entire CX stack
Stage
Startup
Not given
Founded
2025
Not given
Based in
SG
US
Pricing model
Contact for pricing
Contact for pricing
Pricing
Custom pricing for design partners based on conversation volume, integrations, and guardrail configuration. Discounted pricing and dedicated onboarding engineer included.
Not given
Key features
Product-aware conversations with retrieval-augmented generation
Human escalation with context
50+ languages supported
Smart product recommendations
Lead qualification and capture
WhatsApp integration
Full audit logs and conversation history
Real-time conversation monitoring
Automatic gap flagging for unanswered questions
Concierge Agent for multi-channel resolution
Quality Agent scoring all interactions
Agent Assist real-time copilot
Applied Insights for pattern analysis
Optimization Agent for continuous improvement
Integration Agent for system connectivity
Knowledge Agent for content auditing
Simulation Agent for testing changes
Live deployment in 30 days
Self-improving AI that updates automatically
What makes it different
15-minute setup from zero to working chatbot
Built-in guardrails and compliance controls signed off by legal teams
Grounded responses from your own content instead of generic AI
AI-managed operations with small core team
80-90% target response accuracy on documented topics
One unified platform replacing multiple point solutions
HoverBot™
Crescendo