| What it does | Self-hostable AI workflow automation platform
| AI agents for field service, technical support, and customer care
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| Stage | Not given
| Established
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| Founded | Not given
| 2020
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| Based in | Not given
| US
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| Pricing model | Freemium
| Contact for pricing
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| Pricing | Community: Free (1 user, 10 workflows, no license key); Starter: $19/month (3 users, 25 workflows, 3 activations); Pro: $59/month (10 users, 150 workflows, 10 activations); Unlimited: $149/month (25 users, unlimited workflows within fair use, 25 activations); Enterprise: Custom Quote
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| Key features | - Conversations triggered from chat, forms, schedules, or events with model, tool, and API calls
- Graph and YAML workflow control with typed contracts and version control
- Reusable actions, LLM calls, capability bindings, and external system connections
- Managed memory, retrieval-augmented context, and MCP integration
- Human review points with conditionals, loops, segmentation, and live handoff
- Multilingual assistants across web, messaging, social, and custom channels
- Source-available codebase with full infrastructure control
- No message volume or workflow execution billing
- Deployment across on-premise or cloud infrastructure
- GDPR and compliance support with self-managed storage and audit trails
| - Service Expertise Graph built from case history
- Step-by-step diagnostic guidance adapted to technician role and experience
- Predictive issue identification
- Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
- Real-time learning and improvement from each case closed
- Multi-region service standardization
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| What makes it different | - Complete self-hosting and data control without third-party data handling
- Fair Core License permits use for any purpose except competing use
- Predictable license-key pricing with no message or execution metering
- One runtime connects conversations, actions, memory, and tools across multiple channels
- Custom actions, channels, and extensions for enterprise deployments
| - Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
- Improves with every resolution, creating institutional knowledge at scale
- Fast deployment of weeks, not months, with pilots running quickly
- Levels the playing field so newly onboarded technicians match experienced ones
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 40 ● no change since last check | 48 ▲ +1 (up) since last check |
| Trust Flow (Majestic) | 20 | 15 |
| Citation Flow (Majestic) | 28 | 35 |
| Referring domains (Majestic) | 275 | 249 |