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Hellotext vs Yellow.ai

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Hellotext compared with Yellow.ai
DetailHellotext logo HellotextYellow.ai logo Yellow.ai
What it doesAutonomous intelligence for eCommerce Enterprise AI agents for customer and employee experience automation
StageNot given Established
FoundedNot given 2016
Based inNot given US
Pricing modelNot given Contact for pricing
PricingStarter: Free (pay 5% of attributed sales). Small: from $67/month or 4% of attributed sales above $2K. Grow: from $269/month or 3% of attributed sales above $10K. Pro: from $629/month or 2.5% of attributed sales above $30K. SMS in Germany: $0.09 per message. Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
Key features
  • Autonomous AI decision engine that decides next action for each customer
  • Pre-built playbooks for capture, conversion, retention and win-back
  • Customer signal tracking: carts, visits, purchases, messages in real time
  • Real-time reporting with attributed revenue and sales metrics
  • Custom journeys and chatbot builder
  • AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
  • Multi-channel support including voice, chat, email and SMS
  • Conversational Knowledge Base with agentic RAG
  • AI Copilot for testing, debugging and optimization
  • Automated testing to ship reliable AI agents
  • 150+ pre-built integrations with enterprise systems
  • Multi-LLM architecture supporting 15+ LLMs
  • Advanced analytics for AI agent optimization
  • Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
  • Agent Assist and Safe AI for human-AI collaboration
What makes it different
  • No code needed: turn on AI-driven sales in one click with pre-built playbooks
  • Prioritizes best opportunities, not message volume, to avoid overwhelming customers
  • Agentic AI that thinks, acts and resolves autonomously across complex scenarios
  • No vendor lock-in with flexible multi-LLM architecture
  • Omnichannel orchestration maintaining full conversational context
  • Deploy in minutes with natural language prompts and low-code builder
  • Trusted by 650+ global brands with proven ROI and cost savings
Community votes00
DR (Domain Rating by Ahrefs)43 +9 (up) since last check74 no change since last check
Trust Flow (Majestic)2117
Citation Flow (Majestic)3746
Referring domains (Majestic)12962209

4 details filled in for both companies.

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