AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
Not given
NL
Pricing model
Not given
Not given
Pricing
Starter: Free (pay 5% of attributed sales). Small: from $67/month or 4% of attributed sales above $2K. Grow: from $269/month or 3% of attributed sales above $10K. Pro: from $629/month or 2.5% of attributed sales above $30K. SMS in Germany: $0.09 per message.
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Autonomous AI decision engine that decides next action for each customer
Pre-built playbooks for capture, conversion, retention and win-back
Customer signal tracking: carts, visits, purchases, messages in real time
Real-time reporting with attributed revenue and sales metrics
Custom journeys and chatbot builder
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
No code needed: turn on AI-driven sales in one click with pre-built playbooks
Prioritizes best opportunities, not message volume, to avoid overwhelming customers
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks