AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Stage
Not given
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Founded
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Based in
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US
Pricing model
Not given
Paid
Pricing
Starter: Free (pay 5% of attributed sales). Small: from $67/month or 4% of attributed sales above $2K. Grow: from $269/month or 3% of attributed sales above $10K. Pro: from $629/month or 2.5% of attributed sales above $30K. SMS in Germany: $0.09 per message.
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Key features
Autonomous AI decision engine that decides next action for each customer
Pre-built playbooks for capture, conversion, retention and win-back
Customer signal tracking: carts, visits, purchases, messages in real time
Real-time reporting with attributed revenue and sales metrics
Custom journeys and chatbot builder
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
What makes it different
No code needed: turn on AI-driven sales in one click with pre-built playbooks
Prioritizes best opportunities, not message volume, to avoid overwhelming customers
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Hellotext
Telvana