| What it does | AI agents for customer support, sales, and lead capture across chat, email, and voice
| Free AI character chat and roleplay with no sign-up
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| Stage | Startup
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| Founded | 2025
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| Based in | US
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| Pricing model | Freemium
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| Pricing | Hobby $39/month (yearly) or $49/month (monthly) for chat only with 1,000 message credits; Standard $119/month (yearly) or $149/month (monthly) for chat and voice at 16¢/min talk and 5¢/min transfer with 12,000 message credits; Pro $399/month (yearly) or $499/month (monthly) with 40,000 message credi
| Free: Hojicha unlimited, 3 Matcha replies a day in most countries, free and unlimited direct messages with any character, short ads. Teasa Basic: $9.90 per month, no ads, 1,000 Matcha replies a week. Teasa Pass: $14.99 per month at beta price (or $4.99 per week), Matcha and Earl Grey unlimited, web
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| Key features | - Website chat with AI-powered customer support
- Email support agent that reads full conversation threads
- Voice agent that answers phone calls and handles conversations
- Procedures to train agents on specific workflows
- Helpdesk for escalating complex issues to humans
- Email campaigns that agents write and respond to
- Voice campaigns for outbound calls
- Integrations with Shopify, Stripe, Zendesk, and other tools
- Copilot to analyze conversations and customer needs
- Multi-channel deployment across chat, email, voice, Slack, WhatsApp
| - Play interactive stories with multiple AI characters in a cast
- Direct message any AI character one-on-one
- Relationship milestones track connection progress with characters
- Creator-written quests earn up to 50 gold per story
- Four chat styles: Hojicha, Matcha, Earl Grey and Oolong
- Character voices with 2-4 hours monthly on paid plans
- Create your own AI characters and stories in Creator Studio
- Import Character.AI chats and characters
- Web lookup for characters to search and share sources
- Play 4,137 stories in English across 9 languages
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| What makes it different | - Single AI agent works across all channels (chat, email, voice) with consistent knowledge and brand voice
- No-code builder lets you train agents on your data in minutes without engineering
- Agents hand off complex issues to humans automatically with full conversation context
- Scales to 24/7 customer support without adding team headcount
- Built for support teams, not replacing them but working alongside existing helpdesks
| - No sign-up required to start playing
- Completely free with unlimited direct messages
- Characters remember you and grow closer through relationship milestones
- Interactive stories with player agency and multiple characters
- Available across web, iOS, Android and Windows
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 26 ● no change since last check | 16 ▼ −1 (down) since last check |
| Trust Flow (Majestic) | 7 | 13 |
| Citation Flow (Majestic) | 20 | 34 |
| Referring domains (Majestic) | 118 | 61 |