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Guzli vs smao

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Guzli compared with smao
DetailGuzli logo Guzlismao logo smao
What it doesAI agents for customer support, sales, and lead capture across chat, email, and voice AI phone assistant that answers calls, clarifies inquiries, and hands over to your team
StageStartup Startup
Founded2025 2025
Based inUS DE
Pricing modelFreemium Freemium
PricingHobby $39/month (yearly) or $49/month (monthly) for chat only with 1,000 message credits; Standard $119/month (yearly) or $149/month (monthly) for chat and voice at 16¢/min talk and 5¢/min transfer with 12,000 message credits; Pro $399/month (yearly) or $499/month (monthly) with 40,000 message credi Pay as you Go: 0.35 € per minute without base fee; Advanced: 249 € per month (annual contract) or 299 € monthly, 1,250 minutes included; Scale: 449 € per month (annual contract) or 499 € monthly, 3,000 minutes included; Enterprise: from 0.15 € per minute; additional chat messages at 0.006 € each, SM
Key features
  • Website chat with AI-powered customer support
  • Email support agent that reads full conversation threads
  • Voice agent that answers phone calls and handles conversations
  • Procedures to train agents on specific workflows
  • Helpdesk for escalating complex issues to humans
  • Email campaigns that agents write and respond to
  • Voice campaigns for outbound calls
  • Integrations with Shopify, Stripe, Zendesk, and other tools
  • Copilot to analyze conversations and customer needs
  • Multi-channel deployment across chat, email, voice, Slack, WhatsApp
  • Call analysis: automatically evaluates conversations and transfers inquiries, contact details and urgency to CRM, ticketing or workflows
  • Internal dashboard chat for simulating calls and testing knowledge database
  • Outbound calling: scheduled or event-based calls with clean tracking
  • Personal call transfer to the right contact person
  • Call transcripts: all conversations documented, traceable and exportable
  • Widgets for simple interfaces leading callers to the AI assistant
  • Knowledge database: answers from your own know-how, versioned and controllable
  • Support for 10+ languages including German and Swiss German
  • On-Premises deployment option on customer's Linux and Docker infrastructure
What makes it different
  • Single AI agent works across all channels (chat, email, voice) with consistent knowledge and brand voice
  • No-code builder lets you train agents on your data in minutes without engineering
  • Agents hand off complex issues to humans automatically with full conversation context
  • Scales to 24/7 customer support without adding team headcount
  • Built for support teams, not replacing them but working alongside existing helpdesks
  • No OpenAI or US AI subprocessors in conversation processing
  • Cloud hosting in Germany with GDPR and EU AI Act compliance
  • No AI training with customer data
  • Setup in minutes without technical knowledge required
  • 50 free minutes for testing without credit card
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)26 no change since last check35 no change since last check
Trust Flow (Majestic)712
Citation Flow (Majestic)2026
Referring domains (Majestic)11844

8 details filled in for both companies.

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