| What it does | AI agents for customer support, sales, and lead capture across chat, email, and voice
| AI agent and chatbot platform for customer support automation across multiple channels
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| Stage | Startup
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| Founded | 2025
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| Based in | US
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| Pricing model | Freemium
| Freemium
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| Pricing | Hobby $39/month (yearly) or $49/month (monthly) for chat only with 1,000 message credits; Standard $119/month (yearly) or $149/month (monthly) for chat and voice at 16¢/min talk and 5¢/min transfer with 12,000 message credits; Pro $399/month (yearly) or $499/month (monthly) with 40,000 message credi
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| Key features | - Website chat with AI-powered customer support
- Email support agent that reads full conversation threads
- Voice agent that answers phone calls and handles conversations
- Procedures to train agents on specific workflows
- Helpdesk for escalating complex issues to humans
- Email campaigns that agents write and respond to
- Voice campaigns for outbound calls
- Integrations with Shopify, Stripe, Zendesk, and other tools
- Copilot to analyze conversations and customer needs
- Multi-channel deployment across chat, email, voice, Slack, WhatsApp
| - Deploy across 10+ channels including websites, WhatsApp, Slack, Telegram, Discord, LINE, Instagram, and Facebook Messenger
- Real-time voice conversations with customized voice from ElevenLabs
- 834 pre-integrated MCP apps with 10,000+ tools for workflow automation
- Live chat escalation from AI agent to human support
- Support for multiple file formats including PDF, text, HTML, and DOCX
- Built-in PII anonymization before sending to LLM models
- Interactive UI responses including charts, cards, and carousels
- Multi-modal inputs supporting images, files, video, and audio
- HIPAA compliant with BAA available for Standard plan and above
- Custom backend integration with flexible chatbot widget
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| What makes it different | - Single AI agent works across all channels (chat, email, voice) with consistent knowledge and brand voice
- No-code builder lets you train agents on your data in minutes without engineering
- Agents hand off complex issues to humans automatically with full conversation context
- Scales to 24/7 customer support without adding team headcount
- Built for support teams, not replacing them but working alongside existing helpdesks
| - Complex workflow automation with natural language prompts combined with reproducible procedures
- Interactive UI responses and dynamic components for richer user experience than text-based markdown
- Pre-integrated MCP ecosystem with 834 apps and 10,000+ tools for seamless action execution
- Secure data storage in Switzerland with both Oracle Cloud and Azure infrastructure
- Support for 519 voices and 152 international locales for global deployment
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 26 ● no change since last check | 42 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 7 | 16 |
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| Citation Flow (Majestic) | 20 | 36 |
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| Referring domains (Majestic) | 118 | 572 |
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Guzli
Chat Data