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Goodcall vs Giov

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Goodcall compared with Giov
Detail GoodcallGiov logo Giov
What it doesAI answering service and receptionist for small business AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
StageEstablished Not given
Founded2017 Not given
Based inUS Not given
Pricing modelPaid Freemium
PricingStarter: $79/month for 100 unique customers, then 79¢ each. Growth: $129/month for 500 unique customers, then 26¢ each. Scale: $299/month for 2,000 unique customers, then 15¢ each. Enterprise: contact sales. All plans include a local phone number, unlimited call duration, and no per-minute charges. Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
Key features
  • 24/7 call answering with AI voice agent
  • Customizable voice identity and greeting
  • Intelligent call transfer and escalation to staff
  • Local or forwarded phone number setup
  • Natural language AI configuration with Gabi
  • Integration with Google Calendar, Google Sheets, HighLevel and APIs
  • Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
  • GiovBot AI agent trained on knowledge base with automatic handoff to humans
  • Built-in CRM with customer profiles and contact management
  • GiovCopilot in-app assistant for signed-in users
  • Mobile SDKs for iOS and Android (coming soon)
  • Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
  • JavaScript API for widget control and visitor identification
  • Multi-workspace support with role-based access control
What makes it different
  • No per-minute charges; billing by unique customers served monthly, not call duration
  • Originated from Google in 2017 with enterprise-grade conversational AI technology
  • No-code agent configuration by describing your business in plain language
  • Free demo agent to test before paying for a phone number
  • All customer channels unified in one inbox without VPN or country restrictions
  • Free plan forever with no credit card required
  • AI agent trained on your knowledge that hands off with full conversation context preserved
  • 30-day money-back guarantee on all paid plans
  • Bring your own AI model on Business and Advanced plans for unlimited AI replies
Community votes00
DR (Domain Rating by Ahrefs)72 no change since last check2 no change since last check
Trust Flow (Majestic)200
Citation Flow (Majestic)420
Referring domains (Majestic)20561

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