| What it does | Honest, labelled reviews for online businesses
| AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
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| Stage | Not given
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| Founded | Not given
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| Based in | GB
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| Pricing model | Freemium
| Freemium
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| Pricing | Free plan: €0 per month with core features. Growth: €24 per month. Pro: €59 per month. Enterprise: €399 per month. All paid plans are billed monthly with no long-term contract.
| Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
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| Key features | - Honest review labels showing how each review arrived (Verified, Invited, Organic, Unverified)
- Automatic review invitations sent to customers after purchase
- Rating badge embeds on your website with one line of code
- Public GoldStarred page eligible for Google star ratings
- Support for up to 25 products on Growth plan, unlimited on Pro
- Photo reviews with customers able to add up to 3 photos
- AI suggested replies to reviews on Pro plan
- Monthly review invites: 25 on Free, 300 on Growth, 1,000 on Pro, unlimited on Enterprise
- Domain verification with code snippet, meta tag, or DNS record
| - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
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| What makes it different | - Free to start with no card required; upgrade only when you grow
| - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 23 ▲ +12 (up) since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 0 |
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| Citation Flow (Majestic) | 5 | 0 |
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| Referring domains (Majestic) | 1 | 1 |
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GoldStarred
Giov