| What it does | AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
| Feedback form for installed software with version and environment data
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
| Free: $0, 1 app, 50 submissions per month. Paid: $9 per month or $90 per year (two months free).
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| Key features | - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
| - Embed widget or link for feedback collection
- Automatically captures app version and environment data
- Inbox with filters and version overview
- Email forwarding
- Customizable feedback form wording and types
- Custom brand color on hosted page
- CSV export and data deletion
- Slack, Discord and webhook forwarding (paid)
- Custom environment values and screen headings (paid)
- Company logo on hosted page without badge (paid)
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| What makes it different | - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
| - Automatic version and environment capture with feedback
- Purpose-built for extensions, plugins and installed apps
- Free plan with no time limit or card required
- Feedback never lost even when over free limit
- Feedback retained for up to 12 months
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 2 ● no change since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 0 | 0 |
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| Citation Flow (Majestic) | 0 | 0 |
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| Referring domains (Majestic) | 1 | 0 |
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Giov
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