| What it does | AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
| Bug reporting and feedback widget for apps with built-in privacy masking
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
| Free plan: 1 project, 250 MB storage for attachments, 200 emails per month. Paid plans available quarterly or annually in advance.
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| Key features | - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
| - Bug and idea reporting widget with screenshots and technical details
- Public ideas board and roadmap
- Configurable masking modes including mask-all with unmask exceptions
- React and Vue components and JavaScript API
- SDKs for Node.js, Python, and PHP
- Integration with other tools
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| What makes it different | - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
| - Privacy-first design: all data is masked in the browser before being sent, never on the server
- No passwords or Ozvi accounts needed for users; SSO via signed tokens from your backend
- Screenshots never sent unmasked; covered data is masked before rendering, not censored afterward
- Rich technical context: network logs, console errors, user steps, and browser details
- Highly configurable: custom masking rules, choose what to capture, mask-all mode for sensitive industries
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 2 ● no change since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 0 | 0 |
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| Citation Flow (Majestic) | 0 | 0 |
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| Referring domains (Majestic) | 1 | 0 |
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Giov
Ozvi