| What it does | AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
| AI voice agents that answer every patient call 24/7 and handle the work inside your EMR
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | Not given
| Not given
|
|---|
| Based in | Not given
| US
|
|---|
| Pricing model | Freemium
| Paid
|
|---|
| Pricing | Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
| Starter: $2,500 per agent per month plus $0.20 per minute. First month free. Enterprise plan available with custom pricing for multiple locations and high call volume.
|
|---|
| Key features | - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
| - AI voice agents answer calls in 70+ languages
- Books, moves and cancels appointments in your EMR
- Sends provider messages and updates referrals
- Checks authorization status and answers billing questions
- Available 24/7 via phone, web chat, text and video
- Integrates with 36+ EMRs
- Confirms caller identity before sharing patient data
- HIPAA compliant with BAA and SOC 2 Type II in progress
- Hands off to staff with call summary when needed
- Goes live in two weeks with no IT project
|
|---|
| What makes it different | - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
| - Answers every patient call immediately—never unanswered or on hold
- Handles hundreds of calls simultaneously instead of one per hire
- Does the work inside the EMR during the call, no manual entry needed
- Saves $382,000+ per year compared to hiring front desk staff
- Zero integration cost and first month free
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 2 ● no change since last check | 4 ● no change since last check |
|---|
| Trust Flow (Majestic) | 0 | 0 |
|---|
| Citation Flow (Majestic) | 0 | 18 |
|---|
| Referring domains (Majestic) | 1 | 17 |
|---|
Giov
Karing