AI-native managed operations for service businesses
Stage
Not given
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Founded
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Based in
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GB
Pricing model
Freemium
Paid
Pricing
Open source self-hosted option free; one managed pod $49/month with 7-day trial; Managed Pod Fleet up to 6 pods $199/month with 7-day trial.
Setup fee: £350–£500 (one-time). Monthly retainer from £750/month: Essentials plan £750/month for one managed workflow; Growth plan £1,200/month for multiple workflows; Advanced plan £2,000+/month for full operations coverage.
Key features
Voice Receptionist Pod - answers calls on first ring and books appointments to calendar
Missed-Call Text-Back Pod - sends SMS within 3 seconds of unanswered calls
Speed-to-Lead Responder Pod - sub-minute SMS response to form leads with whisper call bridge
No-Show Shield & Booking Pod - multi-step SMS confirmation sequences
Database Reactivation Pod - revives dormant leads with conversational SMS prompts
Google Review Booster Pod - automated text invites for post-checkout reviews
Text-to-Pay Collector Pod - 1-click payment links over SMS with reminder nudges
Cloudflare Workers edge hosting with sub-millisecond latency
Automatic pod handoffs and unified activity logging
API-first with REST webhooks and OpenAPI 3.1 specification
Capture enquiries from website, email, chat, or WhatsApp 24/7
Respond to common questions using approved business information
Qualify leads by collecting customer details and identifying intent, urgency, and service fit
Apply human oversight to uncertain, sensitive, or high-value cases
Execute actions including booking, routing, follow-ups, and document collection
Deliver ready-to-act lead summaries with all details structured for immediate handover
Automated appointment booking and callback routing
Review management and automated review request campaigns
Client intake and automated document collection
Weekly workflow performance review and continuous improvement
What makes it different
Pre-built, battle-tested infrastructure ready to deploy in minutes without engineering headaches
Deploy piecemeal starting with one pod and scale as business grows
Sub-millisecond response times on Cloudflare Workers edge with 300+ global locations
Modular pods vs bloated all-in-one software suites like GoHighLevel or HubSpot
Automatic pod handoffs and unified data flow between connected pods
Managed service, not software — we run the workflow and bear operational responsibility, not you
Human-in-the-loop by design with automatic escalation of sensitive and regulated enquiries
Outcome-based pricing reflects value delivered, not features or hours
Start with a focused pilot — prove value with one workflow before expanding
Approved knowledge base ensures AI responds only from verified business information, no AI guessing
Cognumi