| What it does | Deploy autonomous AI agents across WhatsApp, Voice, ChatGPT and more to discover buyers, recover carts, upsell, and drive revenue on autopilot.
| Enterprise AI agents for customer and employee experience automation
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| Stage | Not given
| Established
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| Founded | Not given
| 2016
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| Based in | Not given
| US
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| Pricing model | Freemium
| Contact for pricing
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| Pricing | Free plan with 50 AI replies per month on web chat; Essential $39/month for 500 AI replies across unlimited channels; Plus $99/month for 1,500 AI replies (most popular); Pro $199/month for 3,500 AI replies; Max $399/month for 7,500 AI replies. All paid plans include unlimited team members, AI agents
| Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
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| Key features | - AI-powered WhatsApp and social campaigns with audience research and segmentation
- Conversational product discovery across ChatGPT, Claude, WhatsApp and other AI assistants
- AI voice agents for COD confirmation reducing return rates up to 35%
- End-to-end customer support resolving exchanges, refunds and tracking without human intervention
- Unified inbox for WhatsApp, Instagram, email and voice with auto-routing workflows
- Brand voice training to maintain consistent tone and policies across responses
| - AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
- Multi-channel support including voice, chat, email and SMS
- Conversational Knowledge Base with agentic RAG
- AI Copilot for testing, debugging and optimization
- Automated testing to ship reliable AI agents
- 150+ pre-built integrations with enterprise systems
- Multi-LLM architecture supporting 15+ LLMs
- Advanced analytics for AI agent optimization
- Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
- Agent Assist and Safe AI for human-AI collaboration
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| What makes it different | - Autonomous agents work across every customer channel with no human intervention required
- Live in minutes with pre-built AI already trained on e-commerce operations
- Single platform replaces support team, marketing stack and CRM
- AI sells through customer conversations without requiring website visits
- Proven metrics: 85% AI resolution rate, 99% CSAT, 3.2x higher conversion in discovery
| - Agentic AI that thinks, acts and resolves autonomously across complex scenarios
- No vendor lock-in with flexible multi-LLM architecture
- Omnichannel orchestration maintaining full conversational context
- Deploy in minutes with natural language prompts and low-code builder
- Trusted by 650+ global brands with proven ROI and cost savings
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 44 ▼ −1 (down) since last check | 74 ● no change since last check |
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| Trust Flow (Majestic) | 5 | 17 |
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| Citation Flow (Majestic) | 22 | 46 |
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| Referring domains (Majestic) | 28 | 2209 |
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Fufa AI
Yellow.ai