Follow Up Ace vs TheyDo Agent

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Follow Up Ace compared with TheyDo Agent
Detail	Follow Up Ace	TheyDo Agent
What it does	AI assistant for Follow Up Boss that turns CRM context into thoughtful follow-up drafts ready for review	AI agent grounded in customer journey context for enterprise CX operations
Stage	Startup	Established
Founded	2024	2016
Based in	US	NL
Pricing model	Freemium	Not given
Pricing	Free: $0/month with 15 AI messages per day, Ace Win Score and Churn Risk fields, and 9 Smart Lists. Ace: $25/seat/month with unlimited messages, Daily Brief, Next Moves, and mobile workspace. Ace Pro: $55/seat/month adding voice, Claude/ChatGPT connector, one-tap AI drafts, and Zillow playbook. Ace	Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features	AI Chat with contact context and CRM queries embedded in Follow Up Boss Daily Brief with tasks, appointments, and contacts needing attention Smart Lists pre-ranked by AI scores for speed-to-lead and lead prioritization MCP connector for Claude and ChatGPT to access CRM tools in third-party AI apps Zillow speed-to-lead playbook with 5-minute response timer and alert escalation Command Center queue sorted by GCI at risk for team-wide revenue management Automations with Fair Housing compliance scanning before sends	Ask in plain language and receive answers grounded in customer journeys Surfaces insights and identifies where friction is accumulating Generates executive briefs, sprint inputs and stakeholder reports Cites sources for every claim with specific journey steps and research pieces Aligns business KPIs and voice of customer data to customer journeys Skills framework for standardized, repeatable AI tasks Role-based access controls and enterprise security No data sharing with third-party AI providers TheyDo MCP for integration with external AI systems
What makes it different	Draft follow-ups shaped by Follow Up Boss context and saved voice preferences rather than generic AI Works across multiple surfaces—inside FUB, on iPhone app, and in Claude/ChatGPT via MCP—with consistent memory across all Fair Housing-trained AI with compliance checks built into drafts and automations Unified team operations with account-wide Ace Trove add-on providing revenue-focused views and predictive fields	Every answer cites sources and cannot hallucinate because it only reasons over your data Turns raw transcripts and notes into structured journey insights in minutes instead of weeks Role-based permissions ensure agent respects workspace access controls
Community votes	0	0
DR (Domain Rating by Ahrefs)	31 +1 (up) since last check	63 no change since last check
Trust Flow (Majestic)	5	19
Citation Flow (Majestic)	25	39
Referring domains (Majestic)	61	599

7 details filled in for both companies.

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