| What it does | AI assistant for Follow Up Boss that turns CRM context into thoughtful follow-up drafts ready for review
| AI agents for field service, technical support, and customer care
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| Stage | Startup
| Established
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| Founded | 2024
| 2020
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| Based in | US
| US
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| Pricing model | Freemium
| Contact for pricing
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| Pricing | Free: $0/month with 15 AI messages per day, Ace Win Score and Churn Risk fields, and 9 Smart Lists. Ace: $25/seat/month with unlimited messages, Daily Brief, Next Moves, and mobile workspace. Ace Pro: $55/seat/month adding voice, Claude/ChatGPT connector, one-tap AI drafts, and Zillow playbook. Ace
| Not given
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| Key features | - AI Chat with contact context and CRM queries embedded in Follow Up Boss
- Daily Brief with tasks, appointments, and contacts needing attention
- Smart Lists pre-ranked by AI scores for speed-to-lead and lead prioritization
- MCP connector for Claude and ChatGPT to access CRM tools in third-party AI apps
- Zillow speed-to-lead playbook with 5-minute response timer and alert escalation
- Command Center queue sorted by GCI at risk for team-wide revenue management
- Automations with Fair Housing compliance scanning before sends
| - Service Expertise Graph built from case history
- Step-by-step diagnostic guidance adapted to technician role and experience
- Predictive issue identification
- Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
- Real-time learning and improvement from each case closed
- Multi-region service standardization
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| What makes it different | - Draft follow-ups shaped by Follow Up Boss context and saved voice preferences rather than generic AI
- Works across multiple surfaces—inside FUB, on iPhone app, and in Claude/ChatGPT via MCP—with consistent memory across all
- Fair Housing-trained AI with compliance checks built into drafts and automations
- Unified team operations with account-wide Ace Trove add-on providing revenue-focused views and predictive fields
| - Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
- Improves with every resolution, creating institutional knowledge at scale
- Fast deployment of weeks, not months, with pilots running quickly
- Levels the playing field so newly onboarded technicians match experienced ones
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 31 ▲ +1 (up) since last check | 48 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 5 | 15 |
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| Citation Flow (Majestic) | 25 | 35 |
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| Referring domains (Majestic) | 61 | 249 |
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Follow Up Ace
Neuron7