| What it does | Visual feedback and QA, right where it happens
| AI receptionist for UK businesses that answers calls, emails, web chat and WhatsApp using your business documents
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter (free): 25 tickets per month, 1 seat, 1 domain, API and MCP with up to 1,000 requests per month. Pro: $49 per month for unlimited tickets, up to 10 seats, up to 3 domains, surveys and feature requests, Linear, Jira, GitHub and Slack sync, webhooks, review links and client portal, 50,000 API
| Starter: £49/month (100 AI voice minutes), Business: £99/month (400 AI voice minutes), Growth: £199/month (900 AI voice minutes), Scale: £399/month (2,000 AI voice minutes), Enterprise: Custom. Additional AI voice usage: £0.25/minute. All prices exclude VAT.
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| Key features | - Drop a dot on any element to report issues
- Automatic screenshot and annotation capture
- Console logs and browser details
- Session replay of the last 30 seconds
- Smart triage and report grouping
- Integration with Linear, Jira, GitHub, and Slack
- Customizable widget with brand colors and theme
- No SDK required, single script tag installation
- API and MCP server access
- Webhooks and review links
| - Handles voice calls, emails, web chat, SMS and WhatsApp from a single AI agent
- Answers exclusively from documents you upload, never from general knowledge
- Automatically books appointments with real availability, buffers and opening hours
- Handles multiple conversations simultaneously across all channels
- Every conversation transcribed and reviewable with full audit trail
- Updates to knowledge base take effect immediately in all conversations
- Transfers to human team members when unable to help or when caller requests
- Captures customer enquiries and lead information automatically
- Integrates with CRMs, calendars and other systems via webhooks and automation platforms
- UK data residency and GDPR compliant with enforced tenant isolation
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| What makes it different | - Captures technical context automatically without user effort
- One-line installation with no SDK or build step required
- Direct integration with team workflow tools
- Visual feedback points directly on the product interface
- Keeps users in product during feedback submission
| - Never invented answers: answers only from your documents, says "I don't know" when it cannot help
- Setup in days, not weeks: live within a few days with no technical skills required
- Covers 168 hours a week with unlimited simultaneous conversations
- One knowledge base across five channels: callers and website visitors get consistent answers
- No long-term contract: 30 days notice, no exit fee, data exported on request
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 10 ▲ +1 (up) since last check | 12 ● no change since last check |
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| Trust Flow (Majestic) | 4 | 9 |
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| Citation Flow (Majestic) | 16 | 21 |
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| Referring domains (Majestic) | 2 | 13 |
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FeedbackDots
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