FeedbackDots vs Giov

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

FeedbackDots compared with Giov
Detail	FeedbackDots	Giov
What it does	Visual feedback and QA, right where it happens	AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
Stage	Not given	Not given
Founded	Not given	Not given
Based in	US	Not given
Pricing model	Freemium	Freemium
Pricing	Starter (free): 25 tickets per month, 1 seat, 1 domain, API and MCP with up to 1,000 requests per month. Pro: $49 per month for unlimited tickets, up to 10 seats, up to 3 domains, surveys and feature requests, Linear, Jira, GitHub and Slack sync, webhooks, review links and client portal, 50,000 API	Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
Key features	Drop a dot on any element to report issues Automatic screenshot and annotation capture Console logs and browser details Session replay of the last 30 seconds Smart triage and report grouping Integration with Linear, Jira, GitHub, and Slack Customizable widget with brand colors and theme No SDK required, single script tag installation API and MCP server access Webhooks and review links	Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram GiovBot AI agent trained on knowledge base with automatic handoff to humans Built-in CRM with customer profiles and contact management GiovCopilot in-app assistant for signed-in users Mobile SDKs for iOS and Android (coming soon) Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans JavaScript API for widget control and visitor identification Multi-workspace support with role-based access control
What makes it different	Captures technical context automatically without user effort One-line installation with no SDK or build step required Direct integration with team workflow tools Visual feedback points directly on the product interface Keeps users in product during feedback submission	All customer channels unified in one inbox without VPN or country restrictions Free plan forever with no credit card required AI agent trained on your knowledge that hands off with full conversation context preserved 30-day money-back guarantee on all paid plans Bring your own AI model on Business and Advanced plans for unlimited AI replies
Community votes	0	0
DR (Domain Rating by Ahrefs)	10 +1 (up) since last check	2 no change since last check
Trust Flow (Majestic)	4	0
Citation Flow (Majestic)	16	0
Referring domains (Majestic)	2	1

5 details filled in for both companies.

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