AI-native customer experience platform that replaces your entire CX stack
Stage
Not given
Not given
Founded
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Based in
US
US
Pricing model
Freemium
Contact for pricing
Pricing
Starter (free): 25 tickets per month, 1 seat, 1 domain, API and MCP with up to 1,000 requests per month. Pro: $49 per month for unlimited tickets, up to 10 seats, up to 3 domains, surveys and feature requests, Linear, Jira, GitHub and Slack sync, webhooks, review links and client portal, 50,000 API
Not given
Key features
Drop a dot on any element to report issues
Automatic screenshot and annotation capture
Console logs and browser details
Session replay of the last 30 seconds
Smart triage and report grouping
Integration with Linear, Jira, GitHub, and Slack
Customizable widget with brand colors and theme
No SDK required, single script tag installation
API and MCP server access
Webhooks and review links
Concierge Agent for multi-channel resolution
Quality Agent scoring all interactions
Agent Assist real-time copilot
Applied Insights for pattern analysis
Optimization Agent for continuous improvement
Integration Agent for system connectivity
Knowledge Agent for content auditing
Simulation Agent for testing changes
Live deployment in 30 days
Self-improving AI that updates automatically
What makes it different
Captures technical context automatically without user effort
One-line installation with no SDK or build step required
Direct integration with team workflow tools
Visual feedback points directly on the product interface
Keeps users in product during feedback submission
One unified platform replacing multiple point solutions
FeedbackDots
Crescendo