FeedbackDots vs Cosmo

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

FeedbackDots compared with Cosmo
Detail	FeedbackDots	Cosmo
What it does	Visual feedback and QA, right where it happens	AI virtual receptionist for phone, web, and front desks
Stage	Not given	Established
Founded	Not given	2016
Based in	US	DE
Pricing model	Freemium	Not given
Pricing	Starter (free): 25 tickets per month, 1 seat, 1 domain, API and MCP with up to 1,000 requests per month. Pro: $49 per month for unlimited tickets, up to 10 seats, up to 3 domains, surveys and feature requests, Linear, Jira, GitHub and Slack sync, webhooks, review links and client portal, 50,000 API	Hobby: €32/month or €384/year (10,000 credits/month). Standard: €120/month or €1,440/year (40,000 credits/month). Pro: €400/month or €4,800/year (150,000 credits/month). Large: €1,200/month or €14,400/year (500,000 credits/month). Enterprise: custom pricing. Optional setup fee available. Each Voiceb
Key features	Drop a dot on any element to report issues Automatic screenshot and annotation capture Console logs and browser details Session replay of the last 30 seconds Smart triage and report grouping Integration with Linear, Jira, GitHub, and Slack Customizable widget with brand colors and theme No SDK required, single script tag installation API and MCP server access Webhooks and review links	Voicebot for inbound call answering with natural conversations in 45+ languages Chatbot with consistent answers across channels using shared knowledge base Structured capture of contact details and callback requests Intelligent call routing with full conversation context Receptionist kiosk for on-site customer service Self-service platform configuration without technical setup Operator for automatic knowledge-base call routing Support for custom avatars and advanced customization One-line code integration for website embed
What makes it different	Captures technical context automatically without user effort One-line installation with no SDK or build step required Direct integration with team workflow tools Visual feedback points directly on the product interface Keeps users in product during feedback submission	Voice-first approach with unified knowledge base shared across phone, web, and kiosk channels Made in Germany and Austria with GDPR-compliant data handling Rooted in over a decade of robotics and AI expertise Hands over complex cases with full context to reduce employee ramp-up time
Community votes	0	0
DR (Domain Rating by Ahrefs)	10 +1 (up) since last check	40 no change since last check
Trust Flow (Majestic)	4	5
Citation Flow (Majestic)	16	26
Referring domains (Majestic)	2	28

5 details filled in for both companies.

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