AI-native managed operations for service businesses
Stage
Not given
Not given
Founded
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Based in
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GB
Pricing model
Paid
Paid
Pricing
Not given
Setup fee: £350–£500 (one-time). Monthly retainer from £750/month: Essentials plan £750/month for one managed workflow; Growth plan £1,200/month for multiple workflows; Advanced plan £2,000+/month for full operations coverage.
Key features
Listens while it speaks
Reasons over speech, not text
Replies in 350 ms
Mirrors prospect's tone and pace
Runs discovery instead of reading scripts
Handles objections
Runs in your own cloud VPC
Inspect every turn in text and audio
Improves over time through fine-tuning
Define workflow, tools and personality
Capture enquiries from website, email, chat, or WhatsApp 24/7
Respond to common questions using approved business information
Qualify leads by collecting customer details and identifying intent, urgency, and service fit
Apply human oversight to uncertain, sensitive, or high-value cases
Execute actions including booking, routing, follow-ups, and document collection
Deliver ready-to-act lead summaries with all details structured for immediate handover
Automated appointment booking and callback routing
Review management and automated review request campaigns
Client intake and automated document collection
Weekly workflow performance review and continuous improvement
What makes it different
Duplex architecture listens and speaks simultaneously, not turn-based
Handles interruptions and background noise naturally
Trained on top-performing sales reps' calls
Runs end-to-end in your cloud environment
Managed service, not software — we run the workflow and bear operational responsibility, not you
Human-in-the-loop by design with automatic escalation of sensitive and regulated enquiries
Outcome-based pricing reflects value delivered, not features or hours
Start with a focused pilot — prove value with one workflow before expanding
Approved knowledge base ensures AI responds only from verified business information, no AI guessing
Familiar
Cognumi