Free forever on sample book. Paid plans: Shield $299/mo (up to 150 customers), Multiplier $999/mo (up to 500 customers), Command $2,999/mo (up to 2,000 customers), Enterprise from $5,900/mo. Month-to-month, cancel anytime. Annual billing saves 8%.
Free plan: 100 conversations per month, 50 answered by AI; Starter: $29/month for 200 conversations per month, 100 answered by AI, 14-day free trial; Growth: $99/month for 800 conversations per month, 400 answered by AI, 14-day free trial; Pro: $299/month for 3,000 conversations per month, 1,500 ans
Key features
Customer health scores with three reasons
Revenue forecast next quarter
AI-drafted retention playbooks per customer
Workflow automation with A/B splits and approval gates
AI Copilot for customer data questions
QBR automation drafted from account records
Failed payment recovery and chasing
Champion tracking and notifications
Real-time scoring on higher tiers
Answers from live store data
Order status verification
Team inbox for handoffs
Email notifications for handoffs
Light page speed impact
Customizable data access settings
No code installation
AI and team inbox included in all plans
Guardrails against fabricated discounts
Theme app embed installation
What makes it different
Starts at $299/mo with no implementation project needed
Works for founders and small teams without dedicated CS department
Free forever on full sample book to try before paying
Month-to-month billing with no contracts or setup fees
Live data answers that match current inventory and prices in real time
No code needed - install and enable through Shopify theme editor
Verified order lookups with privacy controls
One flat monthly price with AI and inbox included
No overage fees - conversation limits reset without extra charges