AI phone agents with integrated audio understanding, model routing, and voice optimization
Stage
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Founded
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Based in
TR
US
Pricing model
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Paid
Pricing
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Cost-plus pricing: customers pay vendor list prices for models and voice plus hosting (15% of vendor costs, 0.5¢ to 2¢ per minute) plus company margin (17-25%). Lean calls cost from 2.0¢/min (1.18¢ vendors + 0.50¢ hosting + 0.35¢ margin). Receptionist calls cost 4.7¢/min (3.36¢ vendors + 0.50¢ hosti
Key features
277 API commands across 25 modules covering leave, payroll, shifts, equipment, expenses and recruitment
empuno CLI - single file with no dependencies, Node.js 18+
Direct HTTP requests with Bearer token authentication
Automatic command catalog generation from panel features
Rate limiting of 240 requests/minute and 6000 requests/hour per API key
Full audit logging of all write operations
Multipart file upload support for documents
Scope-based permissions matching panel user roles
11 AI assistant commands for CV analysis, document and email generation
Integration with Claude, ChatGPT and custom AI agents
Multi-model architecture running multiple transcription and language models per call
Zeus AI agent that builds, tests and tunes voice agents automatically
Simulated call testing before live deployment
Live call monitoring and observability
A/B testing and automated fix suggestions
Integration wizard for CRM, VoIP and business software
Client portals for managing multiple agents
Knowledge base integration for agent grounding
Outbound campaigns with CSV upload and scheduling
What makes it different
Panel parity: every screen and button maps to an identical API command with same validation and permissions
Automatic API updates when new features are added to the panel
Comprehensive audit trail logging all write operations by operator and timestamp
Works on behalf of specified user with their actual permissions and role
Real impact on live data with same side effects as panel operations
Cost-plus pricing with no margin markup pass-through when vendor prices drop
Fully agentic Zeus AI that handles entire lifecycle from creation to optimization
Multi-model architecture for superior audio understanding vs 3-step pipelines
Starts at 2¢/min, cheaper than competitors and call center labor
empuno
ThunderPhone