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Egentify vs TellsU

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Egentify compared with TellsU
DetailEgentify logo EgentifyTellsU logo TellsU
What it doesAI support that acts. Not just responds. Feedback form for installed software with version and environment data
StageNot given Not given
FoundedNot given Not given
Based inNot given GB
Pricing modelFreemium Freemium
PricingFree: 50 conversations/month; Starter: $39/month for 150 conversations; Growth: $149/month for 500 conversations plus voice AI (100 min); Scale: $399/month for 2,000 conversations plus voice AI (300 min); Enterprise: custom pricing Free: $0, 1 app, 50 submissions per month. Paid: $9 per month or $90 per year (two months free).
Key features
  • Refund processing
  • Product search and recommendations
  • Policy lookup and answers
  • VIP customer recognition
  • Multi-store dashboard
  • Embed widget or link for feedback collection
  • Automatically captures app version and environment data
  • Inbox with filters and version overview
  • Email forwarding
  • Customizable feedback form wording and types
  • Custom brand color on hosted page
  • CSV export and data deletion
  • Slack, Discord and webhook forwarding (paid)
  • Custom environment values and screen headings (paid)
  • Company logo on hosted page without badge (paid)
What makes it different
  • Flat-rate pricing with no per-resolution fees
  • Free forever plan with no credit card required
  • Takes real action, not just deflects
  • Unified agent across chat, voice, and email channels
  • Voice support included in paid plans
  • Automatic version and environment capture with feedback
  • Purpose-built for extensions, plugins and installed apps
  • Free plan with no time limit or card required
  • Feedback never lost even when over free limit
  • Feedback retained for up to 12 months
Community votes00
DR (Domain Rating by Ahrefs)40 −2 (down) since last checkNot checked yet no change since last check
Trust Flow (Majestic)00
Citation Flow (Majestic)260
Referring domains (Majestic)300

5 details filled in for both companies.

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