AI virtual receptionist for phone, web, and front desks
Stage
Not given
Established
Founded
Not given
2016
Based in
Not given
DE
Pricing model
Freemium
Not given
Pricing
Free: 50 conversations/month; Starter: $39/month for 150 conversations; Growth: $149/month for 500 conversations plus voice AI (100 min); Scale: $399/month for 2,000 conversations plus voice AI (300 min); Enterprise: custom pricing
Hobby: €32/month or €384/year (10,000 credits/month). Standard: €120/month or €1,440/year (40,000 credits/month). Pro: €400/month or €4,800/year (150,000 credits/month). Large: €1,200/month or €14,400/year (500,000 credits/month). Enterprise: custom pricing. Optional setup fee available. Each Voiceb
Key features
Refund processing
Product search and recommendations
Policy lookup and answers
VIP customer recognition
Multi-store dashboard
Voicebot for inbound call answering with natural conversations in 45+ languages
Chatbot with consistent answers across channels using shared knowledge base
Structured capture of contact details and callback requests
Intelligent call routing with full conversation context
Receptionist kiosk for on-site customer service
Self-service platform configuration without technical setup
Operator for automatic knowledge-base call routing
Support for custom avatars and advanced customization
One-line code integration for website embed
What makes it different
Flat-rate pricing with no per-resolution fees
Free forever plan with no credit card required
Takes real action, not just deflects
Unified agent across chat, voice, and email channels
Voice support included in paid plans
Voice-first approach with unified knowledge base shared across phone, web, and kiosk channels
Made in Germany and Austria with GDPR-compliant data handling
Rooted in over a decade of robotics and AI expertise
Hands over complex cases with full context to reduce employee ramp-up time
Egentify
Cosmo