| What it does | AI-powered platform for customer-facing AI agents across any channel
| Enterprise AI agents for customer and employee experience automation
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| Stage | Not given
| Established
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| Founded | Not given
| 2016
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| Based in | CA
| US
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| Pricing model | Not given
| Contact for pricing
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| Pricing | Basic: $24/month (900k knowledge tokens, 4.5M message tokens, 10 knowledge items per agent, 30 call minutes, 100 comment replies). Advanced: $120/month (13.5M knowledge tokens, 21M message tokens, 100 knowledge items per agent, 175 call minutes, 500 comment replies). Enterprise: $320/month (48M know
| Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
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| Key features | - AI Website Agent
- AI Phone Agent with natural voices
- AI Messaging Agent across WhatsApp, Instagram, Discord, and more
- Automated lead collection and qualification
- Appointment scheduling integration with Google and Outlook calendars
- Real-time analytics and call transcription
- Support for 95+ languages
- Knowledge integration from multiple sources including PDFs and YouTube
- Seamless human handoff and smart routing
- Zapier and API integrations
| - AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
- Multi-channel support including voice, chat, email and SMS
- Conversational Knowledge Base with agentic RAG
- AI Copilot for testing, debugging and optimization
- Automated testing to ship reliable AI agents
- 150+ pre-built integrations with enterprise systems
- Multi-LLM architecture supporting 15+ LLMs
- Advanced analytics for AI agent optimization
- Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
- Agent Assist and Safe AI for human-AI collaboration
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| What makes it different | - Setup in minutes without technical expertise required
- Omnichannel support across websites, phone, messaging, and social media from one platform
- Human-like conversations powered by advanced natural language processing and latest AI models
- Trusted by 30K+ businesses
- Significantly lower cost than traditional customer service solutions
| - Agentic AI that thinks, acts and resolves autonomously across complex scenarios
- No vendor lock-in with flexible multi-LLM architecture
- Omnichannel orchestration maintaining full conversational context
- Deploy in minutes with natural language prompts and low-code builder
- Trusted by 650+ global brands with proven ROI and cost savings
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 43 ▲ +1 (up) since last check | 74 ● no change since last check |
| Trust Flow (Majestic) | 26 | 17 |
| Citation Flow (Majestic) | 26 | 46 |
| Referring domains (Majestic) | 604 | 2209 |