| What it does | AI-powered platform for customer-facing AI agents across any channel
| AI-native managed operations for service businesses
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| Stage | Not given
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| Founded | Not given
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| Based in | CA
| GB
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| Pricing model | Not given
| Paid
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| Pricing | Basic: $24/month (900k knowledge tokens, 4.5M message tokens, 10 knowledge items per agent, 30 call minutes, 100 comment replies). Advanced: $120/month (13.5M knowledge tokens, 21M message tokens, 100 knowledge items per agent, 175 call minutes, 500 comment replies). Enterprise: $320/month (48M know
| Setup fee: £350–£500 (one-time). Monthly retainer from £750/month: Essentials plan £750/month for one managed workflow; Growth plan £1,200/month for multiple workflows; Advanced plan £2,000+/month for full operations coverage.
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| Key features | - AI Website Agent
- AI Phone Agent with natural voices
- AI Messaging Agent across WhatsApp, Instagram, Discord, and more
- Automated lead collection and qualification
- Appointment scheduling integration with Google and Outlook calendars
- Real-time analytics and call transcription
- Support for 95+ languages
- Knowledge integration from multiple sources including PDFs and YouTube
- Seamless human handoff and smart routing
- Zapier and API integrations
| - Capture enquiries from website, email, chat, or WhatsApp 24/7
- Respond to common questions using approved business information
- Qualify leads by collecting customer details and identifying intent, urgency, and service fit
- Apply human oversight to uncertain, sensitive, or high-value cases
- Execute actions including booking, routing, follow-ups, and document collection
- Deliver ready-to-act lead summaries with all details structured for immediate handover
- Automated appointment booking and callback routing
- Review management and automated review request campaigns
- Client intake and automated document collection
- Weekly workflow performance review and continuous improvement
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| What makes it different | - Setup in minutes without technical expertise required
- Omnichannel support across websites, phone, messaging, and social media from one platform
- Human-like conversations powered by advanced natural language processing and latest AI models
- Trusted by 30K+ businesses
- Significantly lower cost than traditional customer service solutions
| - Managed service, not software — we run the workflow and bear operational responsibility, not you
- Human-in-the-loop by design with automatic escalation of sensitive and regulated enquiries
- Outcome-based pricing reflects value delivered, not features or hours
- Start with a focused pilot — prove value with one workflow before expanding
- Approved knowledge base ensures AI responds only from verified business information, no AI guessing
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 43 ▲ +1 (up) since last check | Not checked yet ▼ −1 (down) since last check |
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| Trust Flow (Majestic) | 26 | 5 |
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| Citation Flow (Majestic) | 26 | 19 |
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| Referring domains (Majestic) | 604 | 8 |
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Cognumi