Unified conversational AI agent platform for automating customer conversations across voice, chat, WhatsApp, email and social media
Stage
Not given
Established
Founded
2022
2019
Based in
US
IN
Pricing model
Paid
Not given
Pricing
Annual subscription starting at $36,000/year per AI SOC Analyst, which includes up to 4,000 investigations per year, unlimited users, 80+ integrations, and threat intelligence. Enterprise and MSSP custom pricing available.
Not given
Key features
Alert investigation across SIEM, EDR, cloud, and identity tools
Autonomous threat hunting with hypothesis-driven searches
Integration with 90+ security tools via API
24/7 continuous security operations
Threat intelligence feeds and enrichment
Decision-ready investigation reports with evidence
Custom workflow configuration for enterprise organizations
Multiple hunt types including emerging threats and ATT&CK techniques
EU data residency option
Voice AI Agent for automated phone conversations
WhatsApp AI Agent for messaging automation
Chat AI Agent for web and messaging platforms
Email AI Agent for email automation
Social Media AI Agent for social platform engagement
AI Copilot for live agent assistance
Multilingual support across multiple languages
AI Agent Studio for agent configuration
Knowledge Base integration
What makes it different
5x faster mean time to response (MTTR)
85% reduction in manual alert investigation effort
Maintains continuous 24/7 SOC coverage without team scaling
Transparent, auditable AI investigations with glass-box reasoning
Operates in closed loop with multiple AI agents without human prompting
Vertically integrated end-to-end conversational AI stack with native orchestration
Unified platform covering pre-conversation, live-conversation, and post-conversation workflows
Multi-session context retention across conversations
Enterprise compliance and security for regulated industries
Flexible deployment options including SaaS, Private Cloud, or On-Premises
Dropzone AI
ConvoZen