AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
Stage
Not given
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Founded
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Based in
US
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Pricing model
Freemium
Freemium
Pricing
Not given
Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
Key features
Train chatbot on PDFs, websites, and documents
Embed chatbot on website
Support for YouTube videos as data source
Automatic escalation to email or live agent
24/7 availability
Instant responses to customer questions
Handle multiple conversations simultaneously
Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
GiovBot AI agent trained on knowledge base with automatic handoff to humans
Built-in CRM with customer profiles and contact management
GiovCopilot in-app assistant for signed-in users
Mobile SDKs for iOS and Android (coming soon)
Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
JavaScript API for widget control and visitor identification
Multi-workspace support with role-based access control
What makes it different
No coding required to build and deploy a chatbot
Trained on your own business documents and knowledge
Intelligent escalation to human agents when needed
Free plan available with core features
All customer channels unified in one inbox without VPN or country restrictions
Free plan forever with no credit card required
AI agent trained on your knowledge that hands off with full conversation context preserved
30-day money-back guarantee on all paid plans
Bring your own AI model on Business and Advanced plans for unlimited AI replies
Giov