Turn AI conversations into searchable documentation that every AI tool can access and remember
AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
Not given
NL
Pricing model
Free trial
Not given
Pricing
Free trial: 15 uses, no credit card required. Monthly: US $12/month. Annual: US $120/year (US $10/month billed annually, saves US $24/year). Team: US $15/seat per month or US $150 per seat billed annually, 2-seat minimum.
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Distill conversations into structured documents with decisions, reasoning, and working results
Share projects with team members with per-project access controls
Write and edit documents in dashboard with Markdown support
Enhance with AI to tidy rough drafts into clean formatted documents
Export documents as Markdown via REST API or download anytime
AI automatically saves conversations when reaching clear conclusions
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Every AI tool accesses the same memory—Claude, ChatGPT, Cursor all read and write from one vendor-neutral space
AI writes the documentation automatically, not manual note-taking
No commands to learn—works naturally with plain language requests to your AI
Keeps reasoning and decisions, removes noise and false starts
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
DocuMemory
TheyDo Agent