Turn AI conversations into searchable documentation that every AI tool can access and remember
AI agents for field service, technical support, and customer care
Stage
Not given
Established
Founded
Not given
2020
Based in
Not given
US
Pricing model
Free trial
Contact for pricing
Pricing
Free trial: 15 uses, no credit card required. Monthly: US $12/month. Annual: US $120/year (US $10/month billed annually, saves US $24/year). Team: US $15/seat per month or US $150 per seat billed annually, 2-seat minimum.
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Key features
Distill conversations into structured documents with decisions, reasoning, and working results
Share projects with team members with per-project access controls
Write and edit documents in dashboard with Markdown support
Enhance with AI to tidy rough drafts into clean formatted documents
Export documents as Markdown via REST API or download anytime
AI automatically saves conversations when reaching clear conclusions
Service Expertise Graph built from case history
Step-by-step diagnostic guidance adapted to technician role and experience
Predictive issue identification
Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
Real-time learning and improvement from each case closed
Multi-region service standardization
What makes it different
Every AI tool accesses the same memory—Claude, ChatGPT, Cursor all read and write from one vendor-neutral space
AI writes the documentation automatically, not manual note-taking
No commands to learn—works naturally with plain language requests to your AI
Keeps reasoning and decisions, removes noise and false starts
Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
Improves with every resolution, creating institutional knowledge at scale
Fast deployment of weeks, not months, with pilots running quickly
Levels the playing field so newly onboarded technicians match experienced ones
DocuMemory
Neuron7