| What it does | AI platform that answers calls, chats, and follows up automatically for service businesses
| Bug reporting and feedback widget for apps with built-in privacy masking
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
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| Pricing model | Not given
| Freemium
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| Pricing | Builder plan starting at $149/month with 10,000 credits and 1 user; Growth plan starting at $399/month with 25,000 credits and 6 users; Pro plan starting at $799/month with 50,000 credits and 12 users.
| Free plan: 1 project, 250 MB storage for attachments, 200 emails per month. Paid plans available quarterly or annually in advance.
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| Key features | - 24/7 AI phone and chat agents
- Multi-channel support: phone, SMS, live chat, Facebook, Instagram
- Automatic lead qualification and ticket creation
- Smart routing and transfers with on-call scheduling
- CRM and field service software integrations
- AI SMS and email campaigns
- Transcripts, summaries, and call recordings
- Slack and Microsoft Teams integration
- Multi-location and multi-agent support
- White-glove onboarding and dedicated account manager
| - Bug and idea reporting widget with screenshots and technical details
- Public ideas board and roadmap
- Configurable masking modes including mask-all with unmask exceptions
- React and Vue components and JavaScript API
- SDKs for Node.js, Python, and PHP
- Integration with other tools
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| What makes it different | - Answers calls 24/7 across phone, chat, SMS, and social media channels
- Turns every conversation into a ticket automatically
- Immediate escalation of urgent calls to on-call teams
- Up and running within 5 minutes
- Integrates seamlessly with existing CRM and field service tools
| - Privacy-first design: all data is masked in the browser before being sent, never on the server
- No passwords or Ozvi accounts needed for users; SSO via signed tokens from your backend
- Screenshots never sent unmasked; covered data is masked before rendering, not censored afterward
- Rich technical context: network logs, console errors, user steps, and browser details
- Highly configurable: custom masking rules, choose what to capture, mask-all mode for sensitive industries
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 40 ▼ −2 (down) since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 5 | 0 |
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| Citation Flow (Majestic) | 29 | 0 |
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| Referring domains (Majestic) | 95 | 0 |
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Distance
Ozvi