| What it does | AI platform that answers calls, chats, and follows up automatically for service businesses
| AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
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| Pricing model | Not given
| Freemium
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| Pricing | Builder plan starting at $149/month with 10,000 credits and 1 user; Growth plan starting at $399/month with 25,000 credits and 6 users; Pro plan starting at $799/month with 50,000 credits and 12 users.
| Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
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| Key features | - 24/7 AI phone and chat agents
- Multi-channel support: phone, SMS, live chat, Facebook, Instagram
- Automatic lead qualification and ticket creation
- Smart routing and transfers with on-call scheduling
- CRM and field service software integrations
- AI SMS and email campaigns
- Transcripts, summaries, and call recordings
- Slack and Microsoft Teams integration
- Multi-location and multi-agent support
- White-glove onboarding and dedicated account manager
| - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
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| What makes it different | - Answers calls 24/7 across phone, chat, SMS, and social media channels
- Turns every conversation into a ticket automatically
- Immediate escalation of urgent calls to on-call teams
- Up and running within 5 minutes
- Integrates seamlessly with existing CRM and field service tools
| - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 40 ▼ −2 (down) since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 5 | 0 |
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| Citation Flow (Majestic) | 29 | 0 |
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| Referring domains (Majestic) | 95 | 1 |
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Distance
Giov