| What it does | AI platform that answers calls, chats, and follows up automatically for service businesses
| AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| US
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| Pricing model | Not given
| Freemium
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| Pricing | Builder plan starting at $149/month with 10,000 credits and 1 user; Growth plan starting at $399/month with 25,000 credits and 6 users; Pro plan starting at $799/month with 50,000 credits and 12 users.
| Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
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| Key features | - 24/7 AI phone and chat agents
- Multi-channel support: phone, SMS, live chat, Facebook, Instagram
- Automatic lead qualification and ticket creation
- Smart routing and transfers with on-call scheduling
- CRM and field service software integrations
- AI SMS and email campaigns
- Transcripts, summaries, and call recordings
- Slack and Microsoft Teams integration
- Multi-location and multi-agent support
- White-glove onboarding and dedicated account manager
| - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
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| What makes it different | - Answers calls 24/7 across phone, chat, SMS, and social media channels
- Turns every conversation into a ticket automatically
- Immediate escalation of urgent calls to on-call teams
- Up and running within 5 minutes
- Integrates seamlessly with existing CRM and field service tools
| - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 40 ▼ −2 (down) since last check | 60 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 5 | 11 |
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| Citation Flow (Majestic) | 29 | 38 |
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| Referring domains (Majestic) | 95 | 685 |
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Distance
Denser