| What it does | AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
| AI customer service agent that handles retailers' most complex tickets end-to-end
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Freemium
| Paid
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| Pricing | Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
| Pay per resolved ticket. The site does not specify exact pricing amounts, only that customers save 70% on customer service costs compared to alternatives.
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| Key features | - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
| - 80%+ automation rates resolving tickets end-to-end
- Learns actual agent reasoning patterns
- Integrates with existing business systems
- Handles all text-based channels
- 24/7 expert verification
- White-glove onboarding and maintenance
- Go live within days with 50% automation in 10 weeks
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| What makes it different | - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
| - Maps actual agent reasoning instead of manual instructions
- Handles complex actions that chatbots ignore
- Guaranteed improved customer satisfaction
- Captures thousands of edge cases and unwritten scenarios
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 24 ▼ −2 (down) since last check |
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| Trust Flow (Majestic) | 11 | 2 |
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| Citation Flow (Majestic) | 38 | 31 |
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| Referring domains (Majestic) | 685 | 92 |
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Denser
Tymely