| What it does | AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
| AI Customer Service Agent for global brands
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| Stage | Not given
| Established
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| Founded | Not given
| 2021
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| Based in | US
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| Pricing model | Freemium
| Freemium
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| Pricing | Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
| Free plan for one person with email and live chat tickets; 7-day free trial of phone workflows including AI answering, calls, SMS, and live translation. Enterprise plans available with team seats, business numbers, SLA, SSO, and integrations (custom pricing). Extra credit packs available at $9.99, $
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| Key features | - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
| - AI answers phone calls, SMS, email, WhatsApp, and live chat
- No-code builder with ready-made industry templates
- One-click integrations with Google Calendar, sheets, CRMs, help desks, and ecommerce platforms
- Unified inbox with human-AI collaboration
- Multilingual support with live translation
- Call recording and transcription
- Long-term memory for customer context
- Mobile app for business calls and follow-up
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| What makes it different | - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
| - Works with 200+ leading global brands across retail, electronics, hardware, and other industries
- Industry-specific templates for retail, hospitality, medical spa, and professional services
- Seamless integration with existing CRMs, calendars, and business systems
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 50 ● no change since last check |
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| Trust Flow (Majestic) | 11 | 15 |
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| Citation Flow (Majestic) | 38 | 34 |
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| Referring domains (Majestic) | 685 | 244 |
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Denser
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