| What it does | AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
| AI-drafted replies to customer reviews
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| Stage | Not given
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| Founded | Not given
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| Based in | US
| US
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| Pricing model | Freemium
| Freemium
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| Pricing | Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
| Free: 15 AI drafts/month (no card required); Starter: $7/month or $69/year for 100 AI drafts/month; Pro: $15/month or $149/year for unlimited AI drafts with 1,000 AI drafts/month soft cap
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| Key features | - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
| - Paste reviews from any source
- Three tone options: plain, apologetic, invite back
- Edit and copy reply drafts before posting
- No connection to review platforms required
- Works with multiple review sites
- No per-location limits or fees
- Monthly AI draft allowance resets automatically
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| What makes it different | - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
| - Manual control: users review and post replies themselves, not automatic
- No account access required from review platforms
- Built for diverse organizations including nonprofits and schools
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 11 | 0 |
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| Citation Flow (Majestic) | 38 | 0 |
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| Referring domains (Majestic) | 685 | 0 |
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Denser
Rivvick