| What it does | AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
| Honest, labelled reviews for online businesses
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| Stage | Not given
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| Founded | Not given
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| Based in | US
| GB
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| Pricing model | Freemium
| Freemium
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| Pricing | Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
| Free plan: €0 per month with core features. Growth: €24 per month. Pro: €59 per month. Enterprise: €399 per month. All paid plans are billed monthly with no long-term contract.
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| Key features | - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
| - Honest review labels showing how each review arrived (Verified, Invited, Organic, Unverified)
- Automatic review invitations sent to customers after purchase
- Rating badge embeds on your website with one line of code
- Public GoldStarred page eligible for Google star ratings
- Support for up to 25 products on Growth plan, unlimited on Pro
- Photo reviews with customers able to add up to 3 photos
- AI suggested replies to reviews on Pro plan
- Monthly review invites: 25 on Free, 300 on Growth, 1,000 on Pro, unlimited on Enterprise
- Domain verification with code snippet, meta tag, or DNS record
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| What makes it different | - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
| - Free to start with no card required; upgrade only when you grow
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 23 ▲ +12 (up) since last check |
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| Trust Flow (Majestic) | 11 | 0 |
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| Citation Flow (Majestic) | 38 | 5 |
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| Referring domains (Majestic) | 685 | 1 |
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Denser
GoldStarred