| What it does | AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
| AI virtual receptionist for phone, web, and front desks
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| Stage | Not given
| Established
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| Founded | Not given
| 2016
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| Based in | US
| DE
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| Pricing model | Freemium
| Not given
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| Pricing | Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
| Hobby: €32/month or €384/year (10,000 credits/month). Standard: €120/month or €1,440/year (40,000 credits/month). Pro: €400/month or €4,800/year (150,000 credits/month). Large: €1,200/month or €14,400/year (500,000 credits/month). Enterprise: custom pricing. Optional setup fee available. Each Voiceb
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| Key features | - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
| - Voicebot for inbound call answering with natural conversations in 45+ languages
- Chatbot with consistent answers across channels using shared knowledge base
- Structured capture of contact details and callback requests
- Intelligent call routing with full conversation context
- Receptionist kiosk for on-site customer service
- Self-service platform configuration without technical setup
- Operator for automatic knowledge-base call routing
- Support for custom avatars and advanced customization
- One-line code integration for website embed
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| What makes it different | - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
| - Voice-first approach with unified knowledge base shared across phone, web, and kiosk channels
- Made in Germany and Austria with GDPR-compliant data handling
- Rooted in over a decade of robotics and AI expertise
- Hands over complex cases with full context to reduce employee ramp-up time
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 40 ● no change since last check |
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| Trust Flow (Majestic) | 11 | 5 |
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| Citation Flow (Majestic) | 38 | 26 |
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| Referring domains (Majestic) | 685 | 28 |
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Denser
Cosmo