| What it does | AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
| App review management you don't have to watch
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| Stage | Not given
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| Founded | Not given
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| Based in | US
| NO
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| Pricing model | Freemium
| Freemium
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| Pricing | Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
| Free plan at $0/month with 1 connected app and 100 published replies/month. Standard at $79/month (billed yearly) or $99/month (monthly billing) for 2 connected apps and 1,500 published replies/month. Pro at $299/month (billed yearly) or $375/month (monthly billing) with 10 connected apps and unlimi
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| Key features | - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
| - Unified monitoring across five app stores (Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, RuStore)
- Review analytics with topic, sentiment, release, and market comparisons
- Auto-publish or manual approval per reply rule
- Smart alerts to Slack, Teams, Discord, Telegram, or email for review spikes and low ratings
- MCP server integration with Claude, ChatGPT, and other AI agents
- Zendesk and Intercom integration for ticket creation from reviews
- RADAR AI agent to ask questions about reviews and get charts with source reviews
- Review translation and multi-language support
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| What makes it different | - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
| - Replies in 100+ languages with your team's tone preserved per language
- Reply Quality checks published replies against your scorecard before publication or after
- Customer data not used to train shared AI models
- Built to handle peak review volume with 1,000+ reviews per day
- Reviews from five app stores unified in one queue
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 17 ● no change since last check |
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| Trust Flow (Majestic) | 11 | 6 |
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| Citation Flow (Majestic) | 38 | 30 |
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| Referring domains (Majestic) | 685 | 90 |
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Denser
AppReply