AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
IN
NL
Pricing model
Freemium
Not given
Pricing
Free Trial: $0 (one pre-built crew with your own model provider key). Starter: $39 per month. Pro: $99 per month. Business: $299 per month. Enterprise: Custom.
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Workflow builder
Model steps for drafting and classifying
Tool steps to call connected accounts
Human approval for sends and deletes
Pre-built workflows
Integration connectors
Run history and error tracking
Custom crew design
Architect for building AI workforces
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Bring your own AI model provider key for crew execution
Human approval required for critical actions like sends and deletes
No AI credit requirement on free trial
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
CrewX24
TheyDo Agent