AI-native customer experience platform that replaces your entire CX stack
AI-drafted replies to customer reviews
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
US
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free: 15 AI drafts/month (no card required); Starter: $7/month or $69/year for 100 AI drafts/month; Pro: $15/month or $149/year for unlimited AI drafts with 1,000 AI drafts/month soft cap
Key features
Concierge Agent for multi-channel resolution
Quality Agent scoring all interactions
Agent Assist real-time copilot
Applied Insights for pattern analysis
Optimization Agent for continuous improvement
Integration Agent for system connectivity
Knowledge Agent for content auditing
Simulation Agent for testing changes
Live deployment in 30 days
Self-improving AI that updates automatically
Paste reviews from any source
Three tone options: plain, apologetic, invite back
Edit and copy reply drafts before posting
No connection to review platforms required
Works with multiple review sites
No per-location limits or fees
Monthly AI draft allowance resets automatically
What makes it different
One unified platform replacing multiple point solutions
Real operator expertise built into deployment
Self-improving AI requiring no manual tuning
High resolution from day one
Enterprise security and compliance
Manual control: users review and post replies themselves, not automatic
No account access required from review platforms
Built for diverse organizations including nonprofits and schools
Crescendo
Rivvick